Terms of service

OVERVIEW This website is operated by WoofSocks. Throughout the site, the terms "we", "us" and "our" refer to WoofSocks. WoofSocks offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - INTERNATIONAL TRADE NOTICE By purchasing from WoofSocks, you acknowledge that you are importing goods into your country from China. You are responsible for any applicable customs duties, VAT, import taxes, or other charges imposed by your local authorities. These fees are not included in the product price or shipping cost.

SECTION 2 - DELIVERY AND RISK OF LOSS All orders are shipped from our warehouses in China. International shipping times may vary due to customs clearance and local delivery services. WoofSocks is not liable for delays caused by customs, local postal services, or unforeseen external factors. Once goods are handed over to the carrier, the risk of loss or damage passes to you.

SECTION 3 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction or have given us your consent to allow your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.

SECTION 4 - GENERAL CONDITIONS We reserve the right to refuse Service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted and adapted to various networks. Credit card information is always encrypted. You agree not to duplicate or exploit any part of the Service without express written consent.

SECTION 5 - PRODUCT DESCRIPTIONS & PRICING We make every effort to display products accurately but cannot guarantee your monitor's display will match. We reserve the right to limit product sales or quantities and to discontinue products at our discretion.

SECTION 6 - RETURNS AND REFUNDS Returns and refunds follow our Refund Policy. International returns may require the customer to pay return shipping fees. Some items may not be eligible for return due to customs restrictions. 

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION You agree to provide accurate account and billing information. We reserve the right to refuse or cancel orders suspected of being placed by resellers.

SECTION 8 - THIRD-PARTY SERVICES AND LINKS We are not responsible for third-party websites or services accessed via our website.

SECTION 9 - USER SUBMISSIONS Any content or feedback you submit may be used by us without obligation of confidentiality or compensation.

SECTION 10 - PRIVACY & GDPR COMPLIANCE Your submission of personal information through the store is governed by our Privacy Policy. If you are a customer located in the European Economic Area (EEA), we process your personal data in compliance with the General Data Protection Regulation (GDPR).

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS We reserve the right to correct errors or omissions and to cancel orders if necessary.

SECTION 12 - PROHIBITED USES You are prohibited from using our site or its content for unlawful or prohibited purposes, including but not limited to violating intellectual property rights, transmitting malicious code, or collecting personal data without consent.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY Your use of the Service is at your own risk. We disclaim all warranties and are not liable for indirect or consequential damages.

SECTION 14 - INDEMNIFICATION You agree to indemnify WoofSocks against any claims or demands arising from your breach of these Terms.

SECTION 15 - SEVERABILITY If any provision is deemed unlawful or unenforceable, the remaining provisions will remain in effect.

SECTION 16 - TERMINATION These Terms are effective unless terminated by you or us.

SECTION 17 - ENTIRE AGREEMENT These Terms and our policies constitute the entire agreement between you and WoofSocks.

SECTION 18 - GOVERNING LAW AND DISPUTE RESOLUTION These Terms shall be governed by the laws of China. Any disputes shall first be resolved through amicable negotiations. If unresolved, disputes will be submitted to a competent court in China, unless otherwise required by mandatory local laws.

SECTION 19 - LANGUAGE These Terms of Service are drafted in English. In case of any discrepancy between translations, the English version shall prevail.

SECTION 20 - CHANGES TO TERMS OF SERVICE We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION Questions should be sent to support@woofsocks.com.